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	<title>Comments on: Gilbane &#8211; How to Mold the Customer Experience</title>
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	<description>Thoughts on Social Media</description>
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		<title>By: Tweets that mention Gilbane – How to Mold the Customer Experience « Sue Anne Reed -- Topsy.com</title>
		<link>http://www.sueannereed.com/2010/05/gilbane-how-to-mold-the-customer-experience/#comment-28</link>
		<dc:creator>Tweets that mention Gilbane – How to Mold the Customer Experience « Sue Anne Reed -- Topsy.com</dc:creator>
		<pubDate>Thu, 20 May 2010 22:23:42 +0000</pubDate>
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		<description>[...] This post was mentioned on Twitter by Ian Truscott, Ian Truscott, Sue Anne Reed, Andy Van Oostrum, ShannonRyan and others. ShannonRyan said: RT @sue_anne: Notes on how to Mold the Customer Experience #gilbanesf with @mcasburn and @randywoods http://bit.ly/bylzJX [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Ian Truscott, Ian Truscott, Sue Anne Reed, Andy Van Oostrum, ShannonRyan and others. ShannonRyan said: RT @sue_anne: Notes on how to Mold the Customer Experience #gilbanesf with @mcasburn and @randywoods <a href="http://bit.ly/bylzJX" rel="nofollow" onclick="pageTracker._trackPageview('/outgoing/bit.ly/bylzJX?referer=');">http://bit.ly/bylzJX</a> [...]</p>
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